Boehringer Ingelheim
Helpdesk for Clinical Trial Systems

Monday to Friday, 6:00-22:00 CET

Email: bi@cts-helpdesk.com

Please include the following details in your email to help us resolve your issue quickly:

• Any error messages

• Your username and role

• The study and task you were working on when the problem occurred

We will respond to your inquiry as soon as possible.